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FAQs

Answers to frequently asked questions

A factory reset will delete all downloaded content and restore your Player/Mini to factory conditions. Be sure to back up any unsynced content before resetting.

The Player and Mini are designed for ages 3 and up. Younger children should be supervised during use, especially with small parts or cords.

If you're traveling, fully charge your device before departure. Turn off non-essential features, and store in a protective case to avoid damage.

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